We need our UX fixed.
Oct 9, 2026·9 min read
When a team asks me to fix their UX, my answer is yes, but it depends. What UX covers, how I find what's behind the request, and fixes that come up often.
Writing on
User experience
How people use what I design, and how teams learn to see it too.
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How teams build a shared understanding of UX.
Sep 27, 2026·6 min read
Most requests I get for UX help start with the same phrase. How teams build enough common ground to judge what they make and decide with confidence.
Let's work together.
Send me a message about what you're planning or trying to decide, and you'll hear back from me within one business day.